Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase digital embroidery design files from our store.
Information We Collect
We collect personal information necessary to process your order and provide support. This may include your name, email address, billing details, and order history. Payment information is processed securely through third-party payment providers and is not stored on our servers.
How We Use Your Information
- To process and deliver your digital downloads
- To communicate regarding your order
- To provide customer support
- To improve our website and services
Email Communication
We may send transactional emails related to your purchase, such as order confirmations and download links. We do not send unsolicited marketing emails without your consent. You may unsubscribe from promotional emails at any time.
Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve user experience. These tools collect non-personal data such as browser type, device information, and general location.
Data Protection
We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Third-Party Services
We may use trusted third-party services such as payment processors, hosting providers, and analytics platforms to operate our store. These providers have their own privacy policies governing the use of your information.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To make a request, please contact us using the email below.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.